Course Details
Public Administration (5)

  • Course TypeFull Course
  • Course Duration1 Year
  • Modules7 Modules

Description

The Public Administration qualification is comprised of 7 Modules. These are presented by way of lecturers, group discussions and case studies.

The minimum duration of the programme is 12 months. Note that each module carries credits towards a qualification and therefore each module can be treated as a short course.

What will you learn

On completion of the National Certificate, the learner will be able to:

  • Manage service delivery improvement and employ client service delivery techniques.
  • Manage and lead human resources in the workplace.
  • Apply the principles of knowledge management to public sector administration.
  • Plan strategically to improve business performance.
  • Apply South African legislation and policy affecting public administration.
  • Apply the principles of risk management to manage risk situations in the public sector.
  • Design, formulate public sector policies and regulationsn.

Objective

The objective of the NQF level 5 Public Administration qualification is to provide structured programmes for public officials that work with senior management officials so as to provide support to strategic leadership and management needed to transform all spheres of government.

The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government.

Programme

The first phase consists of 2 modules.

  • Module 1 : Service Delivery Management PDF
  • Module 2 : Manage And Lead Human Resource In The Workplace PDF

Phase 2 consists of 2 modules.

  • Module 1 : The Principles Of Knowledge Management To Public Sector PDF
  • Module 2 : Strategic Planning PDF

Phase 3 Consists of 3 Modules

  • Module 1 : South African Legislation And Policy Affecting Public Administration PDF
  • Module 2 : The Principles Of Risk To Management Risk Situations In The Public Sector PDF
  • Module 3 : Design, Formulate Public Sector Policies And Regulations PDF

Qualifying Criteria

If a learner has passed Grade 12, with English, a Second Language, Mathematics and Mathematical Literacy, then the Learner will be exempt from completing the choice subjects. Learners will therefore not be required to register for any choice subjects.